A public Thank You
Exactly one week ago, I uploaded WiFi Manager 2.0 to Android Market. I would like to say a few Thank You’s, each for its own reasons.
Thank You number One
This goes to all those who like the premium features enough to actually buy them. Adding paid features was to a large degree an experiment, and I can say at this point that it is a succesfull one.
Some (about 5%) had difficulty activating the premium features, caused by Google being too slow with sending the purchase confirmation back to the application. All those who contacted me about this were able to resolve the issue by uninstalling / reinstalling the application. Reinstalling makes the application run a repeat check with Google for an existing purchase. This is how someone can get a new phone, or do a factory data reset, and still make use of his past purchase.
Thank You number Two
This goes to all those who have read the app’s description, which clearly explains that some features are now available for a small fee and decided to stay with the previous version. Also to those who updated to version 2.0, but don’t feel the need to update to premium, and are ok with that.
Why is this a thank you? Because there is mutual respect and understanding here.
Thank You number Three
This thank you goes to those who got angry at me for deciding to split the free / premium features, and posted angry, emotional comments to Market (and by the way, Google doesn’t provide a way for me to respond there).
Some of these comments are factually incorrect, let’s look at some typical ones:
– Claiming that I took “all the features” away.
This is not true. All the essential features for managing your connections are still there. You can scan, add networks, connect, disconnect, etc. The widgets showing the current WiFi state, including the toggle are still there, in two sizes, just like before.
By the way, those widgets will get better later this week, with a configurable transparency setting.
– Claming that in-app purchases cannot be paid for once, and then used on multiple devices.
Again, not true. You can link all the devices you own to your primary Google account (the one you used to make the purchase), which makes the app’s features available on all of them.
– Calling this is “bait and switch” and “illegal”.
Get real. Bait and switch is something entirely different, essentially false advertising, or to put it another way, intentional misrepresentation, advantageous to one party, where some deal sounds better than it is, or could possibly be.
The app’s description is very clear about there being some pay-for features, and there is no misrepresentation or confusion about this of any kind.
And the reason this is a “thank you” is:
– Comments where I’m called a “scumbag”, “the f…ing scumbag”, “greedy”, “deceitful”, “voleur” (that’s “thief” in French), the application is called “junk” (why were you using it then?), things like “what the f…”, “should be banned from Market”, “reminiscent of organized crime tactics”, and so on.
Well. English is not my native language, I was only immersed in it for about twelve years, while living and working in the Silicon Valley area from about 1989 to 2001. So, I carefully wrote down all those words I’d been called and stored the piece of paper in a safe place, for the unlikely case if I ever feel the need to insult someone.
In other words, thank you for expanding my vocabulary.