Home > android, releases, wifi > A public Thank You

A public Thank You

Exactly one week ago, I uploaded WiFi Manager 2.0 to Android Market. I would like to say a few Thank You’s, each for its own reasons.

Thank You number One

This goes to all those who like the premium features enough to actually buy them. Adding paid features was to a large degree an experiment, and I can say at this point that it is a succesfull one.

Some (about 5%) had difficulty activating the premium features, caused by Google being too slow with sending the purchase confirmation back to the application. All those who contacted me about this were able to resolve the issue by uninstalling / reinstalling the application. Reinstalling makes the application run a repeat check with Google for an existing purchase. This is how someone can get a new phone, or do a factory data reset, and still make use of his past purchase.

Thank You number Two

This goes to all those who have read the app’s description, which clearly explains that some features are now available for a small fee and decided to stay with the previous version. Also to those who updated to version 2.0, but don’t feel the need to update to premium, and are ok with that.

Why is this a thank you? Because there is mutual respect and understanding here.

Thank You number Three

This thank you goes to those who got angry at me for deciding to split the free / premium features, and posted angry, emotional comments to Market (and by the way, Google doesn’t provide a way for me to respond there).

Some of these comments are factually incorrect, let’s look at some typical ones:

– Claiming that I took “all the features” away.

This is not true. All the essential features for managing your connections are still there. You can scan, add networks, connect, disconnect, etc. The widgets showing the current WiFi state, including the toggle are still there, in two sizes, just like before.

By the way, those widgets will get better later this week, with a configurable transparency setting.

– Claming that in-app purchases cannot be paid for once, and then used on multiple devices.

Again, not true. You can link all the devices you own to your primary Google account (the one you used to make the purchase), which makes the app’s features available on all of them.

– Calling this is “bait and switch” and “illegal”.

Get real. Bait and switch is something entirely different, essentially false advertising, or to put it another way, intentional misrepresentation, advantageous to one party, where some deal sounds better than it is, or could possibly be.

The app’s description is very clear about there being some pay-for features, and there is no misrepresentation or confusion about this of any kind.

And the reason this is a “thank you” is:

– Comments where I’m called a “scumbag”, “the f…ing scumbag”, “greedy”, “deceitful”, “voleur” (that’s “thief” in French), the application is called “junk” (why were you using it then?), things like “what the f…”, “should be banned from Market”, “reminiscent of organized crime tactics”, and so on.

Well. English is not my native language, I was only immersed in it for about twelve years, while living and working in the Silicon Valley area from about 1989 to 2001. So, I carefully wrote down all those words I’d been called and stored the piece of paper in a safe place, for the unlikely case if I ever feel the need to insult someone.

In other words, thank you for expanding my vocabulary.

Advertisements
Categories: android, releases, wifi
  1. alex smith
    July 7, 2012 at 1:52 am

    Hi! Your app is awesome! I’d only sugest you to create a ‘policy’ feature which would let the user choose what network is preferred. For example, a user could say ‘best signal’, while other could say ‘encrypted preferred’. It would be nice being able to be connected automatically and according to my preference. Thanks a lot for such a nice and useful app! Alex.

  2. Former
    April 21, 2011 at 6:21 am

    Was a good app, but taking free features and making them paid is really stupid. Way to piss off your users. Next time add features if you want to charge for premium stuff. Nobody likes to feel like they were riped off. The reason people are pissed is because a lot of people don’t read the description every time an app updates. They feel like you tried to trick them. You can do whatever you want, but by not seeing a problem with it you are showing your low moral character. Enjoy your one star reviews, you should revert to the old system before you cut off your nose to spite your face.

    • April 21, 2011 at 12:02 pm

      Thank you for the feedback.

      Not sure why you expect me to cut my nose off, I quite like it.

      Other than that, thank you, too, for enricing my vocabulary.

  3. jim
    April 20, 2011 at 8:27 pm

    Perhaps you should of left the old app lay, and created an entirely new app called “PRO”.

    Thats what I did.

    http://www.androlib.com/r.aspx?r=cellurl

  4. Anonym
    April 20, 2011 at 9:38 am

    Hah, your calmness made my day!

  1. No trackbacks yet.

Leave a Reply

Fill in your details below or click an icon to log in:

WordPress.com Logo

You are commenting using your WordPress.com account. Log Out / Change )

Twitter picture

You are commenting using your Twitter account. Log Out / Change )

Facebook photo

You are commenting using your Facebook account. Log Out / Change )

Google+ photo

You are commenting using your Google+ account. Log Out / Change )

Connecting to %s